At Owcargo.com, all payments made for logistics, shipping, procurement, and related services are non-refundable.

Once an order or shipment has been confirmed, processing begins immediately — therefore, no cancellations, refunds, or chargebacks are permitted under any circumstances.

We strongly encourage customers to review all shipment details and confirm accuracy before making payment. Our team is always available to provide guidance and clarification before processing any order.

For assistance, please contact us at info@owcargo.com.